Plastic Omnium - 2020 Universal Registration Document

STATEMENT OF NON-FINANCIAL PERFORMANCE The strategy PLASTIC OMNIUM UNIVERSAL REGISTRATION DOCUMENT 2020 139 Description of the non-financial risks for Plastic Omnium Policies and main action plans implemented Link with the SDGs Key performance indicators Product safety and quality and customer satisfaction Plastic Omnium’s products (tanks, bumpers, etc.) are safety parts subject to numerous standards and strict requirements in order to provide complete satisfaction to direct customers and end-users. A quality or safety problem could have serious human consequences and would permanently damage the Group’s reputation. Explained in chapter 4.4.2 Product safety and quality and customer satisfaction Guaranteeing customers and end-users a quality product is a key issue for Plastic Omnium, which is achieved by paying particular attention to all stages of the product’s life cycle: design, manufacture, use and end of life.Quality is driven by a Quality Department specific to each business line, with its own policies and resources. The policy is carried out in particular through: the implementation and the monitoring of ISO 9001 or ● IATF 16949 certifications; internal audits and remarks made by teams dedicated ● to compliance with quality protocols. Number of R&D centers: 25 in 2020 (26 in 2019) Number of employees in R&D centers: 2,571 in 2020 (2,700 in 2019) Patent families filed: 42 in 2020 (105 in 2019) Business ethics Its international presence and growth exposes the Group to risks of fraud and corruption, conflicts of interest, insider trading and anti-competitive practices. Negligence would cause reputational, legal and financial risks for Plastic Omnium. Developed in chapter 4.6.1.1 “Business ethics and the fight against tax evasion” To guarantee transparency and a high level of ethics, and to act against corruption, systems were implemented and are regularly updated: Code of Conduct; ● Code of Conduct for compliance with competition law. ● These tools are deployed globally and are supplemented by trainings and audits. Percentage of people successfully trained in “Code of Conduct” e-learning: 86.1% (2) Sustainable purchasing Because of its international presence and complex structure, Plastic Omnium must remain vigilant about the risks of its subsidiaries, suppliers, subcontractors and service providers to human rights and fundamental freedoms, the environment or health and safety throughout the value chain.A failure of one of its suppliers could impact the Group’s operational businesses, its economic performance, reputation and compliance. Explained in chapter 4.6.1.2. “Duty of vigilance and sustainable purchasing” Every potential supplier is subject to an assessment audit and, if approved, must sign the Group’s Suppliers’ Charter. They thus commit to comply at least with international legislation, in particular regarding the fight against discrimination, fraud and corruption. Ethics are based on a set of values and apply to all employees across the supply chain. Sustainable purchasing is an integral part of the ACT FOR ALL TM program. Ethical suppliers index (3) : 90% in 2020 (68% in 2019) Health, safety and working conditions The industrial activity and the working conditions on the production lines expose the Group to the risk of accidents, occupational illnesses and non-compliance with regulations in force. In addition to serious consequences for women and men, from a social perspective, this could impact the social dialog, employee involvement and attractiveness of the Group. There could also be legal and financial consequences for Plastic Omnium. Explained in chapter 4.6.2.2. “Health and safety at work” Since 2006, safety has been a topic considered at the highest level and by everyone in the Plastic Omnium organization, from operators to management, and is incorporated in the “Care for people” pillar of ACT FOR ALL TM . The safety policy is built around procedures, standards and best managerial practices. Through the Top Safety program, a specific organization is responsible for deploying this policy internationally and making it as close as possible to real operational situations. FR2 (4) : 1.43 in 2020 (1.85 in 2019)